About Product Availability & Drop Ship
All products are subject to availability. In the case of our in stock items we do our best to maintain inventory accuracy. In the case of Equipment, tools and other items not stocked in the studio items are subject to availability with the supplier.
Drop Ship It Products are defined as items which ship directly from suppliers*.
There are a variety of instances, such as larger equipment and tools that are not stocked in studio from brands such as, but not limited to Mirrix, SpinOlution, Louet, Schacht, etc. will be shipped directly from the supplier.
There is also the instance of oversell where an item regularly stocked int he studio may be out of stock or backordered with a supplier. Orders placed for these items will be contacted as in the case of direct drop ship orders.
*Please be aware that due too worldwide shortages and shipping delays, Drop Ship Orders may take longer then expected. Items not in stock with the supplier will be automatically backordered and ship to you when they arrive. You will be notified via email with any information we have at the time such as expected ship times etc.
You are welcome to check in with us at any point about your order by replying to any correspondence we have sent you.
What if I want to cancel my Order
If you wish to cancel your order for any reason we will do so at your request. We will return all charges minus a 5% fee to cover the cost of the administration (transaction fees) to do so.
We do our best to accurately represent the colours of my products. As computer screens may vary, the colour that you see when you order may look tonally different when you are holding it in your hands. Photos used for promotion may not represent the current stock levels.
Do you have questions? Not sure about specific terminology? New to fibre Arts? Just have no idea what I am talking about?
I am happy to answer questions of all types. There is no silly question! And there are no strings attached: I am simply and happily here to help along your fibre journey. Find me on Social media or fill out the contact us form.
I use all natural soaps and your fibre will not be full of scents. It will be protected from moths through the use of essential oils that act as a deterrent.
I use a variety of fibres from protein, to cellulose to synthetics in my studio and shop. It is impossible to guarantee that some fibres have not come into contact with.
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All prices, policies, products, promotions and all information contained herein is subject to change without notice at anytime.